Bugs and Technical

Prompt Analytics and Sources usually load within a few seconds. When these views stay blank, the cause is usually a loading, cache, or browser extension issue rather than missing data.

Refresh the page where Prompt Analytics or Sources are open, or use a hard refresh by holding Shift while you click reload. After refreshing, wait 2–3 minutes to see if the data appears before trying anything else.

If the screens are still blank, clear site data or cache for the AIclicks domain in your browser settings.

After clearing site data or cache, sign back in to AIclicks and open Prompt Analytics or Sources again to check whether the data now loads.

If the views remain blank, open AIclicks in an incognito or private browsing window. Sign in and open Prompt Analytics or Sources.

When incognito works but your normal window does not, the issue is almost always related to cached scripts, cookies, or browser extensions in your main session.

When incognito works and your main session does not, temporarily disable ad blockers, privacy tools, and other extensions for the AIclicks site, then reload the page.

If the screens remain blank after these checks, take a full-page screenshot that includes the browser address bar.

Note which view is affected, which prompt you were viewing, and any troubleshooting steps you already tried, then email everything to support@aiclicks.io so support can investigate.